Privacy Policy
Profilbureauet a/s treats customer information with the utmost respect and integrity. this document describes our privacy policy in relation to the processing of personal data about customers and other users of our webshop and digital services, including subscribers to our newsletters. the privacy policy may be updated from time to time, and we recommend that you check this page regularly to stay up to date with any changes we have made. this privacy policy supplements but does not replace other policies and terms that apply to any specific service made available by profilbureauet.
what personal data we collect
we may collect the following categories of personal data about you:
general contact information (such as name, email, phone number and address)
gender and age
pictures
geolocation
payment details
cookie info
ip address
information provided in connection with a possible complaint
how do we use your personal information
the information about you may be used for the following purposes:
completion of orders, claims, and returns
provision of the various functions and services on the website
providing newsletters, other communications and services requested by you
provision of the various functions and services on the website
consumer analysis and segmentation
marketing of goods and services
tailoring the content of newsletters, other communications, and other media, e.g. websites and apps
providing customer support and communication
evaluating and developing our products and services
the processing of your personal data will in some cases be necessary to conclude or perform a contract with you, e.g. to complete an order in our webshop. the processing may also be necessary to comply with a request from you, e.g. to send you newsletters or to provide you with information that is tailored to your interests. in addition, the processing of your personal data may also be based on our legitimate interests to make us wiser about our consumers and to develop and evaluate our products and services as well as conducting statistics and analyses.
communications and marketing
if you give consent, we will send you marketing communications by email and other technologies. you may always opt-out of receiving such emails, e.g. via an un-subscription link in the communication or object to the processing of your personal data for direct marketing purposes.
comments
if you leave comments on the website we collect the data shown in the comments form, and also the visitor’s ip address and browser user agent string to help spam detection. an anonymized string created from your email address (also called a hash) may be provided to the gravatar service to see if you are using it. the gravatar service privacy policy is available here: https://automattic.com/privacy/. after approval of your comment, your profile picture is visible to the public in the context of your comment.
media
if you upload images to the website, you should avoid uploading images with embedded location data (exif gps) included. visitors to the website can download and extract any location data from images on the website.
cookies
cookies are small text files stored on your computer, tablet or smartphone the first time you visit a website, in order to recognise your device the next time you visit the website.
there are two types of cookies:
sessions cookies, which are deleted as soon as you leave a webpage.
persistent cookies that are stored on your computer, tablet or smartphone with a predetermined expiration time.
profilbureauet.com collects information about customers on the website with the use of cookies. this notice describes our cookie policy in relation to your use of profilbureauet.com (the ‘website’). when you use the website, you consent to our collection of information by cookies as described in this cookie policy. to the extent personal data is collected by cookie technologies, our privacy policy also applies.
cookies do not pose a threat to your computer, smartphone or tablet (such as a virus would). cookies cannot access the applications on your computer, be used to gather information about your internet use on external sites or otherwise see what you may use your computer for.
what cookies do we use
we primarily use cookies for the following purposes:
personalize your online experience at profilbureauet.com
improve online functionality
web statistics
sales and advertising
we use the functional cookies to ensure that our online store is functioning as intended, which among other things includes that you are able to add items to your shopping cart, place an order etc.
if you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. these are for your convenience so that you do not have to fill in your details again when you leave another comment. these cookies will last for one year.
if you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. this cookie contains no personal data and is discarded when you close your browser.
when you log in, we will also set up several cookies to save your login information and your screen display choices. login cookies last for two days, and screen options cookies last for a year. if you select “remember me”, your login will persist for two weeks. if you log out of your account, the login cookies will be removed.
if you edit or publish an article, an additional cookie will be saved in your browser. this cookie includes no personal data and simply indicates the post id of the article you just edited. it expires after 1 day.
who we share your data with
we may share your personal data with third party providers such as credit card companies and shipping companies in order to complete your orders and carry out the shipment. for the sole purpose of supporting our business, third party processors may process your information, but only to the extent necessary for us to conduct our business. we have procedures to ensure that these third-party processors value your privacy. we may also share your personal information with third parties that assist us with marketing towards you, for example, social networks. we will always ensure that such third parties only use the personal information to promote our goods and services in accordance with our instructions. we may use and disclose personal information to parties connected with the proposed or actual financing, securitization, insuring, sale, assignment or other disposals of all or part of our business or assets, for the purposes of evaluating and/or performing the proposed transaction. our successors or assignees may use and disclose your personal information for similar purposes as those described in this privacy policy. we do not sell, share, or transfer your personal information to any third parties except as described in this privacy policy.
how long we retain your data
the retention of your personal data depends on the purpose of the processing. we retain your personal data for as long as we are legally required to do so. for example, we are obliged to retain information relating to sales for a certain time period in order to comply with applicable bookkeeping regulation.
for users that register on our website (if any), we also store the personal information they provide in their user profile. all users can see, edit, or delete their personal information at any time (except they cannot change their username). website administrators can also see and edit that information.
if you leave a comment, the comment and its metadata are retained indefinitely. this is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
personal data, which is not subject to a legal obligation will be retained for 24 months.
what rights you have over your data
as a customer at profilbureauet, you are entitled to exercise the following rights:
to view and edit your personal information on profilbureauet.com.
access your personal data and to obtain information about how we process it.
recall any consent(s) you may have given with respect to our use of your personal data.
request that we erase any personal data we hold about you. this does not include any data we are obliged to keep for administrative, legal, or security purposes.
upon request, you can receive an exported file of the personal data we hold about you, including any data you have provided to us.
to modify your membership subscriptions or to completely opt-out of your membership and/or from receiving marketing communications, please let us know by modifying your preferences in the relevant section of the pertinent website or click on the link in all of our newsletters to opt-out of that particular service. due to e-mail production schedules, you may still receive any e-mails that are already in production. you may at all times object to the processing of your personal data for direct marketing purposes.
where we send your data
visitor comments may be checked through an automated spam detection service.
how we protect your data
we care about the protection of your personal data and will apply industry-standard security measures to ensure adequate protection of your data.
profilbureauet uses secure socket layers (ssl) and transport layer security (tls) the industry-standard in transferring information to process your orders. profilbureauet.com uses the let’s encrypt authority x3 ssl and tls certificate, which secures communications by encrypting all data to and from the site. for security reasons, we do not store any payment information in our database.
other websites
our websites etc. may contain links to other websites which are outside our control and are not covered by this privacy policy. if you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours.
complaints
if you wish to appeal against the processing of your personal data, please contact us by email, telephone or letter as indicated above. you may also contact the data protection agency, borgergade 28, 5., 1300 copenhagen k.